General Terms and Conditions
Conditions
- Booking (in writing, by email, or online) creates a commitment for the customer.
- Confirmation (in writing or by email) creates a commitment for MCO Sailing.
- The events correspond to the descriptions on the MCO Sailing or MCO Sailing Academy website.
- Fill out and sign the questionnaires and forms you receive from MCO and return them by post or email.
- The promoter accepts no liability and reserves the right to make any necessary changes to the events due to poor weather conditions and/or other nautical reasons.
- The promoter will endeavor to find a suitable alternative.
- The skipper reserves the right to bar crew members who do not follow instructions or jeopardize the safety of the event.
Cancellation terms
- Up to 6 weeks before the start of the event, the cancellation fee is 50 percent of the price confirmed by MCO.
- From 6 weeks before the start of the event, the cancellation fee is 100 percent of the price confirmed by MCO.
- MCO therefore strongly recommends taking out appropriate travel insurance.
- The booking can be transferred to other people after consultation with MCO.
- The trip can be canceled by MCO under certain circumstances (instructor’s sickness, breakdown of the boat, etc.). MCO will inform you of cancellations at the earliest possible opportunity. In this case, the course fees that have already been transferred to the account will be refunded to customers. The refund excludes any other expenses (flights, travel, equipment, etc.) that the customer has already incurred. The refund is limited to the cost of participating in the course, the trip, or the event.
Boat kitty
- Crew members contribute equally to the kitty.
- The skipper does not pay into the boat kitty.
- All (!) communal expenses for the trip are covered from the on-board kitty. This includes marine fuel, mooring fees, food on board (not spirits), replacement of lost equipment, minor repairs (if not covered by insurance), permits for national parks, etc.
Payment conditions and options
- 50% of the price confirmed by MCO is due upon making the booking.
- If the amount is not transferred within 14 days of confirmation, the reservation may be cancelled by MCO.
- The remainder is due no later than 6 weeks before the start of the event.
- You will receive an online invoice from MCO Sailing (you can choose the payment method), as well as an invoice in PDF format.
- Payments are by standard transfer, PayPal, or credit card. 6. Your customer billing center (accessible via the online invoice) shows an overview of the status of your invoices.
